Answer every call. Track every order. Keep your customer.
Every guest, looked after — from first ring to last bite.
- Calls — missed callers get a warm text back within seconds
- Orders — tracked end-to-end with live status updates
- Tables — reservation requests get captured and tracked
Vowlynx is the all-in-one customer system for restaurants.
Recovered revenue
CA$2,432
64 orders × CA$38 · last 30 days
Customer engagement
108
↗ link clicks · last 30 days
Customer engagement
7dRecent activity
liveOrder #4218 delivered
+1 (XXX) XXX-4218 · 2 min ago
Customer texted order #4223
+1 (XXX) XXX-2390 · 6 min ago
Missed call from +1 (XXX) XXX-8460
20 min ago
Every unanswered ring is a customer walking past your door.
During the dinner rush, your phone takes more calls than your team can answer. Missed calls don't disappear — they walk over to whoever replied first, and the relationship is no longer yours. Vowlynx gets that first reply back for you — a warm, on-brand text within seconds.
150
missed calls per 30 days
at the average mid-size restaurant — an average of 5 missed calls a day during business hours, based on the finding that 62% of small-business calls go unanswered.
85%
of unanswered calls
walk straight to a competitor's door — Vowlynx turns that walk into a warm text-back before they've even looked up the next restaurant.
$4,845
monthly lost revenue
150 missed calls per 30 days × 85% who walk away × CA$38 avg order.
$2,432
monthly revenue recovered
Vowlynx typically recovers about half of this lost revenue, based on industry SMS response benchmarks — actual recovery varies by restaurant.
* All calculations above are based on industry research from BIA/Kelsey, 411 Locals, and Restaurants Canada — actual results vary restaurant to restaurant.
Voicemail can't take an order. Hold music can't track one. And delivery apps keep your customer, then rent them back at 30%. Vowlynx does all three — every call, every order, every table — and the customer stays yours.
Three steps. Built around your team.
Vowlynx runs in the background. The first time you'll notice it is when your dashboard fills with orders and tables you would've lost.
Catch every missed call.
When your phone goes unanswered, Vowlynx sends a friendly text from your restaurant within seconds — with a smart link to order online or book a table by text. Your caller never feels ignored, even when your team is heads-down in the kitchen.
Reply with one tap.
Your guest texts back — to book a table, request order updates, or check a pickup time. Your staff replies with a ready-made template in one tap. No typing during the rush, no training, no extra app.
Track every order and table.
Every order gets its own number and moves across your dashboard live, from "Placed" to "Delivered." Every table request lands there too — from the guest's text to confirmed to seated. You see repeat customers, where each order and reservation stands, and exactly how much revenue Vowlynx earned back this week.
And if they don't engage? You still have a list.
Vowlynx's Callbacks tab shows every customer who got an SMS but didn't reply — so your staff can manually follow up at a calm moment, with full context.
You prepare the food. You deliver to the customer. You build the relationship — not rent it from delivery apps at 30%.
A dashboard staff actually use.
Vowlynx isn't a marketing tool. It's an operations tool — built for the pressure of a real kitchen at peak service.
See recovered revenue in real dollars.
Every recovered order and seated table × your average value = a confirmed line on the Money Recovered card. No more guessing whether the SMS funnel pays for itself.
Recovered revenue
CA$2,432
64 orders & tables via Vowlynx · last 30 days
Never lose a customer who ghosted the SMS.
The Callbacks tab queues up every customer who got the auto-SMS but didn't reply within 20 minutes — so your staff can call them back when the kitchen's calm.
Waiting for callback
3 pendingOne-tap replies
Pre-written SMS templates staff tap during the rush — no typing.
Real-time, every screen
New customer message lands? Dashboards across every device light up instantly.
Repeat customers, flagged
A teal pill on every regular's order or reservation. Treat your VIPs like VIPs.
Track every order. Placed to delivered.
Each order moves through Placed → Preparing → Ready → Out for Delivery → Delivered, with an automated status SMS to the customer at every step.
Reservations, end to end.
A guest texts "Table for 4 on Friday at 7pm" — Vowlynx captures it and your team confirms in a tap. Every booking moves Requested → Confirmed → Seated, right on the dashboard.
A Friday at a 40-seat restaurant.
5:47 PM, Friday. The kitchen is running at full capacity. The phone rings — nobody is free to grab it. The call goes unanswered.
On most busy days, that caller orders elsewhere.
5:47:08 PM. Vowlynx automatically texts them from your restaurant's number: "Hi — sorry we missed your call. Tap here to see tonight's menu: yourrestaurant.ca/order — or reply with a party size & time to book a table."
5:53 PM. They tap the link, browse the menu, and place a $42 order through your own online ordering page. Order #4218 lands on the dashboard at "Placed."
5:53:15 PM. The customer automatically gets an SMS: "Thanks — order #4218 is in. We'll text you when it's ready." Zero staff action required.
6:11 PM. When the kitchen marks order #4218 "Out for delivery," the customer gets another auto-text with ETA. $42 directly to your restaurant. No commission paid. No callback needed.
6:20 PM. Another call slips by mid-rush — but this guest doesn't want takeout. They text back "Any room for 4 at 8?" Your host taps Confirm, and the table lands on the dashboard booked — nobody had to leave the floor or pick up the phone.
Wednesday, 7:30 PM. The same number rings during the next dinner rush. The kitchen misses it again. This time, the missed-call entry on the dashboard flashes REPEATED CUSTOMER before the auto-SMS goes out — and you know, at a glance, this is your repeat guest.
A typical week · 40-seat restaurant
35
calls caught
in 7 days
18
guests texted back
51% engagement
16
orders & tables
11 orders · 5 tables
$608
kept by you
$38 avg order/reservation
5 of those guests are regulars.
Flagged the moment they reach out, so your team can greet them like VIPs — recognition builds loyalty, and that relationship stays with you.
11 orders and 5 tables that would've gone to a competitor.
Zero extra staff time. Zero callbacks needed. Zero commissions paid.
Illustrative figures based on a representative mid-size restaurant. Your numbers may vary.
You cook every plate. You serve every guest. Vowlynx makes sure your direct customers stay direct — getting the experience they expect, not leased back from a delivery app.
Pricing for our first 15 restaurants.
Every restaurant gets a 30-day free trial — no credit card, no commitment.
Our first 15 restaurant partners lock in partner pricing for 12 months. After that, regular pricing applies.
Connect
The capture & follow-up essentialsThe capture-and-communicate essentials — every missed caller gets a warm reply, every unanswered call is queued for a callback, and every regular customer is recognized.
Partner rate · locked in for 12 months
✓ Starts with a 30-day free trial
- Auto-SMS reply with smart link for every missed call
- Customer engagement metrics dashboard
- Callbacks queue with notes templates
- Smart-link click tracking
- Repeat-customer flagging
- CASL-compliant opt-out handling
- Order tracking dashboard
- Money Recovered metrics
Complete
The full order & reservation systemEverything in Connect, plus full order tracking from "Placed" to "Delivered," automated status SMS, and a recovered-revenue dashboard — so every order stays on your number, not a delivery app's.
Partner rate · locked in for 12 months
✓ Starts with a 30-day free trial
- Everything in Connect, plus:
- Order tracking dashboard (Placed → Delivered)
- Reservation management (request → confirmed → seated)
- Automated status SMS to customers
- Money Recovered revenue metrics
- Quick-reply SMS templates
- Post-delivery feedback SMS
Partner pricing is locked in for 12 months. Available to our first 15 restaurant partners — after that, regular pricing applies.
Not sure which tier fits?
Email us — we'll help you pick.
FAQ.
The questions restaurant owners typically ask on a first call.
Why do restaurants need Vowlynx?
How is Vowlynx different from delivery apps?
Do I need to drop my delivery apps to use Vowlynx?
Do my customers need to download an app?
Does Vowlynx deliver the food?
Can Vowlynx handle table reservations?
How is this different from voicemail?
What happens to calls after we're closed?
What about customers who don't want to be texted?
Does this require a new phone number?
How long does setup take?
What does it cost?
What if I'm not a restaurant?
Still have a question? Email us at support@vowlynx.com
Own every caller. Run every order. Keep every customer.
Book a 15-minute demo. We'll show you the live dashboard, walk through your typical week — calls, orders, tables, and customers — and lock in early-access pricing.
Reply within 1 business day. No automated demos. No sales pressure.